All News & Views Articles

Dog Detectives on the Scent of Leakage in Borders and East Lothian

We're deploying a crack team of specially trained dogs to help locate hidden leaks on our network in rural areas

• Environment
• Maintenance
• Partnerships
• Customer Service

Adapting Scotland’s Water and Waste Water Services to Climate Change

Our plan sets out what we must do and how we need to work with others to ensure our services against the impact of climate change

• Climate
• Strategy
• Sustainability
• Partnerships
• Environment
• Communities
• Customer Service

BLOG: Balancing Climate Change, Investment and Water Charges - Alex Plant CEO

Alex Plant, Scottish Water CEO,  talks about the importance of charges to tackle the effects of climate change on investment needs

• Blogs
• Business
• Climate
• Customer Service
• Investment

Water and Waste Water Charges 2024 to 2025

Water and Waste Water Charges 2024 to 2025: Supporting Vital Investment for Future Services 

• Careers
• Investment
• Customer Service
• Communities

Four Decades of Keeping Water Flowing to Highland Homes

Inverness water operative Lenny Hunter is retiring after almost four decades of keeping water flowing to Highland homes

• Customer Service
• People

Huge Thanks to Customers Following Greenock Burst

With all supplies back to normal, Scottish Water bosses are offering their sincere thanks to thousands of customers whose normal supplies were affected by a burst water main in Greenock 

• Customer Service
• Communities
• People

Scottish Water with UK First for Testing

Scottish Water has become the first water company in the UK, and one of the first in Europe, to be awarded accreditation for a new method of detecting viruses in water

• Innovation
• Customer Service

Scottish Water rises to Festive Weather Challenges

Scottish Water teams spent the festive period ensuring the country’s public water network and waste water systems operated smoothly

• Customer Service
• Winter

More Investment Vital to Tackle Climate Change Impact

Latest performance report highlights need to address climate impact on water and waste water services

• Business
• Strategy
• People
• Partnerships
• Environment
• Customer Service

Water Pipes Upgraded and Pupils Educated in Blairdaff & Kemnay

• Education
• Communities
• Customer Service
• Investment

Industrial Action Response

Scottish Water response to impending strike action by union members

• Statements
• Business
• Customer Service
• People

Industrial Action Latest Update

Plan to protect essential services for customers

• Statements
• Business
• Customer Service
• Communities

Residents Urged to Bin Wipes to 'Keep Helensburgh Heavenly'

We have joined forces with local campaign group Plastic Free Helensburgh to urge residents to help wipe out chokes following a big spike in sewer blockages in the town 

• Communities
• Customer Service
• Campaigns
• Environment
• Partnerships

Scottish Water Teams Out in Force to Protect Customers

Our teams were out across Scotland protecting vital infrastructure during weekend deluge

• Climate
• Customer Service
• Communities
• Environment

Nature Calls Campaign Urges People to Prevent Sewer Blockages

We are urging customers across Scotland to help prevent sewer blockages by binning wipes

• Campaigns
• Climate
• Communities
• Customer Service
• Education
• Environment